FAQs
Q: How long does shipping take?
A: Orders are processed within 24–48 hours and delivered in 5–8 business days.
Q: Do you offer free shipping?
A: Yes, we offer FREE tracked shipping on all orders.
Q: Will I receive a tracking number?
A: Yes, a tracking link will be sent to your email once your order ships.
Q: Is my payment secure?
A: Yes, all payments are protected with secure encryption through paypal.
Q: What payment methods do you accept?
A: We accept Now Only Paypal.
Q: Is the lamp safe for kids?
A: Yes, it is made from soft, non-toxic materials and is completely safe for children.
Q: Does the lamp get hot?
A: No, it uses LED lighting and stays cool even after long use.
Q: Can I use it as a night light?
A: Yes, it provides a soft, calming glow perfect for sleep.
Q: What if my item arrives damaged?
A: Contact us within 48 hours with photos and we’ll send a free replacement.
Q: Do you accept returns?
A: Yes, we offer a 7-day return policy for unused items.
Q: Can I cancel my order?
A: Yes, cancellations are allowed within 1 hours of placing the order.
Q: How can I contact support?
A: You can contact us anytime at: sajjadhossainemon02@gmail.com / alookitlimited@gmail.com