Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. We are committed to delivering your order quickly and securely throughout the United Arab Emirates (UAE).

Processing Time

All orders are processed and prepared for shipment within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• UAE Delivery: 1–3 business days
• Total Estimated Delivery Time: 1–3 business days (including processing)

Delivery times may vary depending on location, courier operations, weather conditions, and public holidays.

Shipping Costs

🚚 Free Shipping Across the UAE

No additional shipping charges apply unless otherwise stated on the product page.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) throughout the UAE.

• Pay when your order arrives.
• Please ensure someone is available to receive and pay for the package.
• Our team may contact you to confirm your order before shipment.

Order Tracking

Once your order has been shipped, tracking information will be provided when available so you can monitor your package's progress.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses or contact details.

Delayed or Lost Packages

If your order is significantly delayed or appears lost, please contact our support team and we will assist you in resolving the issue.

Returns & Refunds

We proudly offer a 30-Day Money-Back Guarantee. Please refer to our Return & Refund Policy for complete details.

Contact Us

If you have any shipping-related questions, feel free to contact us:

Star Galaxy Lamp Support
📧 Email: support@stargalaxylamp.com
📞 Phone: +1 757 908 4284

✨ Fast & Free UAE Shipping – Delivered in 1–3 Business Days!